POSITION: Projects Coordinator, New City, NY
JOB
SUMMARY: The Projects Coordinator is an
individual contributor employee who supports staff in all offices ensuring that
technology infrastructure and software operations used by the agency are functioning
well on ongoing basis. Such support may
include onsite & remote troubleshooting, desktop support, and
training. The Projects Coordinator also
handles projects initiated by the management team, which may be related to
information security, technology and infrastructure. As the Projects Coordinator, you will also be
ensuring maintenance and proper utilization of office infrastructure, IT
infrastructure, technology and project related supplies & vendor services
and promptly alerting management team when any issues occur. Requires traveling
to other offices in the US.
QUALIFICATIONS & Experience:
1.
College degree and two-years or more
experience handing technology & infrastructure support for small-medium
business.
2.
Direct experience in providing desktop
support to staff located in multiple locations
3.
Proficiency with the use of computers
including Microsoft, Apple, Android, Server-based and Web-based technology
4.
Active interest & proven ability to
take up projects assigned by and working with the management team, from idea to
completion
5.
Ability to work with vendors who are
local and remote
6.
Good telephone, organizational, typing
and communication skills necessary
7.
Ability to maintain accurate schedules,
notes and records.
8.
Good interpersonal skills. Required to interact with other staff and
achieve goals working with teams.
9.
Ability to apply logical understanding
to develop and implement solutions to problems
10.
Ability to deal with standardized
situations with variables
FUNCTIONAL DESCRIPTION
1. Organizational Structure:
Individual contributor employee with no subordinates.
2. Microsoft products support: assist
& train staff with adopting use of Microsoft products
3. Server management: Work with IT
vendor to maintain servers including file server, email server, phone server,
security, access control, backup and recovery etc.
4. Infrastructure: Ensure business
infrastructure to run daily operations is functioning optimally, working with
vendors and management team
5. Technology Inventory Management:
Disseminate, collect back, maintain and update equipment and systems utilized
by individual staff, including software, web-based platforms etc. This includes access control management e.g.
password, access codes, rights & permissions etc.
6. Project Management: Work with management team to take technology
related projects, as an individual contributor and as a projects coordinator,
from idea to completion. Use projects
management tools to keep track, assess progress and report status.
7. Equipment & Service
Management: keep track of, train and troubleshoot issues with equipment used by
the staff, including mobile devices, desktop devices, vendor-provided services
and office equipment. Asset Management including assets list maintenance.
8. Business Continuity: Closely work
with management team to take step to ensure continuity of business in the event
of emergencies. Be available, even off
hours in the event of extreme emergencies, to resolve issues and implement
solutions.
9. Reporting: Provide periodic
reporting to management team on utilization of equipment and devices. Provide
ad hoc reporting to management team as requested.
If
interested, pl send resume to:
Alecia M. Ormond
HR & Benefits Manager
Sunshine Homecare Services
10 Schriever Ln
New City, NY 10956
(Office):
845-613-7838 Ext: 1139 (Cell): 845-548-3443
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